Home » Virgin Games review: Features, casino games, bonuses, and more

Virgin Games review: Features, casino games, bonuses, and more

VIRGIN GAMES is one of the most reliable brands in the UK, having been around since 2004. Many players were excited to hear that its online platform went live in 2013, and today, it’s an award-winning online casino that UK players love. 

However, what does this casino offer, and does it live up to the hype? Join us as we explore every feature and game this brand provides on its UK platform.

🎁 Virgin Games top 3 offers for 2023

This casino offers many promotions, from special ones to celebrate the holidays to reload offers. Below, we dive into its three top offers for 2023.

Welcome bonus

When you sign up at this casino, you can receive one of two welcome offers. The first is 30 free spins, each worth 1p, on the slot Double Bubble. The second offer is 50 free bingo tickets available on select games. You must opt-in on the bonus you want to claim, then deposit at least £10 and wager it on any game. 

You have 30 days to complete any wagering requirements. While the operator doesn’t state the bonus rollover in its welcome offer terms, the general terms state that each bonus will have a minimum of 1x playthrough unless stated otherwise.

Game of the Week

The casino’s weekly spotlight is its game of the week promotions. Each week, a new game will be the hot topic, with various sub-promotions available on the specific game. To qualify, you must opt-in and wager at least £30 on the eligible slot. You’ll see in your account what sub-promotions you qualify for, with options like free spins and lucky prize draws available in the game.


The rewards program works using V*Points, which you can exchange for cash rewards. For every £20, you win on non-bingo games, excluding Craps, or for every £5 you win in bingo games, you earn one V*Point. One V*Point converts to £0.01, or you can convert it to one mile in Virgin Points, which you can use in the Virgin Points Programme.

🕵️ Closer look at Virgin Games – full review

Before we dive into the nitty-gritty, we summarise what we like and don’t like about this online casino.

❤️ What we love about Virgin Games

The best features of this site are the fast withdrawal and 24/7 customer support. With a comprehensive FAQ section, players are never left in the dark, and an agent is always willing to help. You can also access many recurring promotions and often receive your withdrawal within a day.

  • 24/7 Customer support
  • Fast withdrawal between four hours and one day
  • Multiple recurring promotions like Game of the Week
  • Mobile apps for iOS and Android
  • Award-winning casino site

🛠️ What to improve at Virgin Games

As excellent as this platform is, there are also some aspects we believe it can improve on. The payment methods are limited to debit cards and Apple Pay. It means if you’re experiencing issues, you don’t have a lot of alternatives. Further, the game selection might feel limited to players who are used to thousands of titles at online casinos.

  • Limited payment methods
  • Game selection is smaller than other online casinos

🤔 How to sign up at Virgin Games – step-by-step

Signing up is easy, but remember that you’ll need to verify your identity when you register.

  1. Press the red text “Join Now” to start registering
  2. Add personal details like your email, title, name, birth date and gender
  3. Create a strong password and unique username for your login
  4. Search for your address, add your mobile number, and accept the terms and conditions
  5. Upload your identification document to verify your identity, provided the software can’t automatically do it

💡 What to know before registering at Virgin Games

When signing up, verify your identity and account properly; otherwise, you won’t be able to deposit or play any casino games. Further, it’s important to note that V*Points and Virgin Points are completely separate. V*Points are the casino’s complimentary points you use to receive cash rewards for loyal players, while Virgin Points is the rewards program associated with the Virgin Atlantic Flying Club.

🎰 Virgin Games slots

There are over 500 games, the majority of which are slots. Play popular slots like Big Bass Bonanza, Double Bubble, Starburst, and Cleopatra. Many excellent software providers like NetEnt, Playtech, Pragmatic Play, and Play’n GO list games on this site. 

Even lesser-known slots are available, like Winfall Wishes, Montezuma, and Paper Wins Newspaper Pays, though they are no less exciting than the other options. You can find a specific title by using the search bar.

🤵 Virgin Games live casino

This casino’s live dealer selection will excite UK players looking for a thrill. All your favourites like roulette, blackjack, baccarat, and poker are available, but it doesn’t stop there. You can also try out various dice games, like Craps, Sic Bo, Lightning Dice, and Bac Bo. 

Fun variants like Red Door Roulette, Peek Baccarat, 2 Hand Casino Hold ’em, and more are available to ramp up the excitement. You can search these games using the search bar or find them under the dedicated Live Casino heading.

💰 Virgin Games jackpot

The dedicated jackpot heading will ensure you can always access the best and latest jackpots. Excellent titles like Double Bubble Triple Jackpot, Secrets of the Phoenix, Rainbow Riches Jackpot O’Luck, and Gonzo’s Quest Megaways are available. 

There are even more options if you log in, with slots in the Jackpot King series available, like Ted, The Goonies Return, and Luck O’ The Irish Gold Spins.

💳 Payment methods available at Virgin Games

Limited payment methods are available, with the primary deposit methods being Visa and Mastercard debit, with Apple Pay available to iOS users. The minimum deposit is £10, which generally transfers instantly to your account. You must verify your identity before you can deposit, but there are no fees from the casino’s side on your deposits.

🏧 Virgin Games withdrawal options in the UK

The same methods, like Visa, Mastercard, and Apple Pay, are available. There’s a £10 minimum withdrawal, while the maximum withdrawal per transaction ranges between £25,000 and £250,000, though Apple Pay has no limit. 

Payout rates

Most withdrawal requests will take four to 24 hours to process and then up to one day to pay to your bank account. However, sometimes it can take up to three days for your withdrawal to clear, depending on if it’s the weekend, there’s a holiday or other similar circumstances.


Virgin Games casino offers. 18+ BeGambleAware.org – Please play responsibly.

💸 Is there a no deposit option available?

At the time of writing this review, there isn’t a no deposit bonus option available. However, that doesn’t mean one won’t appear. The Game of the Week promotion might award free spins for the game. The refer-a-friend bonus is the closest a promotion comes to being a no deposit offer. 

If your referred friend creates an account, deposits £10, and wagers it up to £40, then you receive £20. It doesn’t require that you make a deposit to claim it, but your friend must make a deposit. You can refer up to five friends, meaning it’s a £100 maximum bonus offer.

📱 Is there a mobile version of the Virgin Games?

This operator ensures players can play games in many different ways, including offering a mobile casino platform. The mobile website offers all of the games, promotions, and features that the desktop site does. A QR code also directs you to download the mobile app onto your iOS or Android phone. 

The app’s user-friendly interface won’t lose out on quality to the desktop site. However, if you don’t want to scan the QR, it’s also available for download on Google Play and App Stores. 

🔒 Is it safe to play at Virgin Games?

Gamesys Operations Limited operates the platform and is the Bally’s Corporation company that owns Virgin Games. The operator ensures this platform is safe for UK players, using secure payment portals, 24/7 customer support, and fast withdrawals. 

It’s also an award-winning casino, with the latest it received being the Best Overall Slots Site and Best Proprietary Software Slots Site in the BingoPort.co.uk 2023 awards.

The operator ensures its games are fair, as eCOGRA tests and certifies the platform. It holds a UK Gambling Commission licence, and 128-SSL encryption ensures your data is safe. All of these factors show that the casino is a reliable brand that ensures the security and safety of its players.

More UK casinos we have reviewed on the Sun

If you want to read more in-depth reviews of top UK online casinos, take a look at our list right here:

About the author

Wayne Goodchild

Wayne has been writing betting content for several years, with an emphasis on finding the best casino bonuses and testing the latest slot games. He’s originally from the UK but has lived all over the world, with Slovenia as his current base.

Remember to gamble responsibly

A responsible gambler is someone who:

  • Establishes time and monetary limits before playing
  • Only gambles with money they can afford to lose
  • Never chase their losses
  • Doesn’t gamble if they’re upset, angry, or depressed
  • Gamcare – www.gamcare.org.uk
  • Gamble Aware – www.begambleaware.org

Find our detailed guide on responsible gambling practices here.

For help with a gambling problem, call the National Gambling Helpline on 0808 8020 133 or go to www.gamstop.co.uk to be excluded from all UK-regulated gambling websites.